ABOUT TIM BRUNK
Over twenty
years of experience in project management, software/web development, computer/software
training, and computer/network troubleshooting. Quality leadership skills in managing and
directing teams to complete projects in a timely manner. Can also work
independently relying on strong troubleshooting and effective written/verbal
communication skills to successfully complete all projects.
PROFESSIONAL EXPERIENCE
TIM
BRUNK CONSULTING, Anaheim,
CA (2005-Present)
(Project-based
consulting firm specializing in website development and personal/group trainings.)
Independent
Consultant
Contracted
projects involving website development/management, in addition to performing numerous
live/remote group seminar trainings of various sizes.
·
Designing and
programming of custom websites for specific client needs, including file
upload/download capabilities, e-commerce, and flash animation.
·
Producing online
training videos for court reporting software and general computer skills.
·
Performing personal
and group training seminars on various computer topics.
·
Analyzing and
automating small business workflow processes.
GIGATRON
SOFTWARE CORPORATION,
Irvine, CA (1994-2007)
(Software
and web development company specializing in court reporting, legal, and
document imaging products.)
Senior
Technician/Product Manager
Held a
variety of positions encompassing the complete life-cycle of software
development and customer support/training.
·
Successfully lead
teams in implementing and distributing the StenoCAT 32, TrialBook 32, and
Fileflo software packages.
·
Managed teams to
automate entire company workflow processes through multiple public and
proprietary company websites.
·
Created a variety
of customer help resources, including: F1 Help, online training courses, instructional
videos, and Flash training modules.
·
Responsible for
all aspects of product development for software and web products, including
user interface specifications, programming management, product testing, and
final deployment.
·
Managed Customer
Care department to successfully support and train customer base for all product
lines.
·
Implemented a
variety of custom electronic document management solutions for VAR clientele.
JD
HANNAM, INC.,
Anaheim, CA (1991-1994)
(Small
distributor for TEAC America computer products and backup solutions
integrator.)
Owner/Operator
Managed all
aspects of a small computer hardware distribution company.
·
Performed daily
sales, product acquisition, customer support, accounting, and shipping requirements.
·
Designed total
solution data backup packages for select clients.
·
Provided telephone
technical support to VARs and end-users.
JD
HANNAM DISTRIBUTORS,
Anaheim, CA (1989-1991)
(Distributor
for TEAC America computer products and custom backup solutions.)
Support
Technician
Maintained
company’s internal computer and telephone systems in addition to providing
end-user technical support.
·
Provided telephone
technical support to end-users on tape backup hardware/software and backup
methodologies.
·
Computerized
customer invoicing system.
·
Maintained
internal desktop computers and company networking.
·
Assembled parallel
device controller cards.
COMPUTER EXPERIENCE
Software: Currently using Visual Web Developer
Express, MS-SQL Server, Illustrator, Photoshop, Dreamweaver, Flash, Microsoft HTML Help Workshop, MS-Project, Visio, InstallShield, Visual SourceSafe, Paint Shop Pro, Camtasia Studio, and various PDF and FTP products. Familiar with all versions of the Windows operating system from version 3.0 to Vista. Can utilize MS-Office products to create documents (word-processing, PowerPoint,
spreadsheets, and databases) in addition to installing and configuring desktop
and server-side email clients.
Languages: Current worked is produced in HTML. Also
designing websites in ASP.NET, SQL, and C#. Also proficient in Visual Basic
and CGI script. Older programming languages include: Basic, PASCAL, ADA, C++, Assembly,
and Prolog.
Hardware: Thoroughly knowledgeable in
diagnosing IBM PC Compatible desktop and laptop computer problems. Designed
and implemented many small to medium-sized LAN’s on a variety of platforms.
Specialized in diagnosing serial communication devices heavily used in the
court reporting industry.
Advanced proficiency in working with USB and
Bluetooth devices and technologies.
Designed and implemented a variety of
magnetic and optical backup systems.
EDUCATION
Information
and Computer Science Major (1991), University of California - Irvine
Emphasis:
Educational Computing and Artificial Intelligence
Honors
Graduate (1986), Valencia High School, Placentia, CA
Emphasis:
Computer Programming and Physical Sciences